Lorie McMillin, PMP
Sr. IT Manager, Technical Project Manager
Maritz, Fenton, MO
Professional Resume

Senior IT Manager, and Technical Project Manager for the Maritz Project Management Office in Fenton, MO, with oversight for a team of technical project managers. The team leads enterprise, infrastructure and application development projects within an ISO certified PMI based Project Management Framework. My projects have included an enterprise wide implementation of HP's ITSM Service Manager, which was awarded the itSMF Project of the Year award in 2010, and a enterprise wide SAS implementation project.

Before joining Maritz, I was employed by Missouri S&T in the combined roles of Manager of IT Applications Development and Web Program Manager. Projects included redeveloping the technology strategies for the university's Official Web Presence, the Scholar's Mine Institutional Research Repository, and the rebranding project for the university name change to Missouri S&T. My team received the 2006 CIO 100 Award for Innovative Use of Technology awarded to the university for the Official Web Presence.

From 1995-2004, I was a Senior Systems Engineer with Monsanto in St. Louis, MO in the lead developer position for the global corporate intranet. Primary projects included the corporate intranet portal, a SharePoint portal for global Manufacturing, and PeopleSoft HR for the web. I was involved in two major identity re-brands for Monsanto with "Food, Health & Hope", and "Monsanto Imagine".

Received dual B.S. degrees in Business Administration in Finance and in Economics from the University of Missouri, Columbia, and a Graduate Certificate in Project Management from Missouri University of Science and Technology in 2009.

Sr. IT Manager, Maritz Enterprise Project Management Office

Manage a team of technical Project Managers for infrastructure and enterprise level projects. Implementated HP's ITSM Service Manager solution, including Employee Self Service, Incident & Interaction Management, Request Management, Service Catalog, Change Management, and Configuration Management. The project was awarded the itSMF Project of the Year award for 2010. My PMP certification is current through October of 2014.

Manager of Applications Development & Web Technologies

The Official Web Project successfully met its goal to implement an official, unified web presence within an overall electronic marketing and communications strategy. Specifically, the project team developed processes that support a consistent web presence, standardized design and usability, roles and responsibilities, the syndication of content, security to ensure content integrity, and ease of web content authoring to a distributed set of authors. In addition to the original goals, a collaborative partnership was formed between the university marketing and communications group, and the IT applications development team, thus insuring continued technical strategies to support ongoing improvement of the web environment.

Accomplishments include an enterprise class infrastructure and system architecture, identity, branding and unification, reusable content and syndication, and a centralized navigation and information architecture. A deep technical foundation in Documentum was established by the core development team. The team heavily extended the product line by producing a repeatable process for web site creation including web site wizards, which have been studied by EMC's Documentum Web Engineering and Product Management team. The team extended the base DFC Java library to provide additional functionality to the system including a highly functional global search and replace utility toolset.

Missouri S&T hosts over 200 web sites within the Documentum web framework. The team integrated Documentum with S&T's Peoplesoft data warehouse, a Google Mini Appliance, and feeds from the Moveable Type Blog environment. Doucmentum serves as a host to external IT applications that are able to make use of the unified navigation and control files, to expand the brand and identity of the official web beyond sites physically stored in the Documentum system.

The applications team continued to expand the technology for the official web presence. Tools were developed to further integrate Peoplesoft data into Documentum with the inclusion of auto generated courses for Distance and Continuing Education. In addition, through integration with the Google Mini appliance the team was able to develop extended search routines, starting with meta-data designed at the page level, which could be programmatically captured to further strengthen the search efforts for marketing and communications, as well as internal searching.

Manager of Applications Development & Technical Project Manager

The University of Missouri-Rolla (UMR) was renamed to Missouri University of Science and Technology (Missouri S&T), effective January 1, 2008. For the UMR IT Department, this was a nearly year long effort, touching every web site, server, service, desktop and hundreds of applications, including a domain name change from .umr to .mst.

The applications development team and the UMR communications and marketing team collaborated daily on the task of migrating nearly 200 websites into the Documentum web environment over the summer of 2007 in advance of the December 20th rebrand of the entire official web presence. The sites went live with changes to over 12,000 pages including new visuals and branding, link updates while maintaining referential integrity, textual updates, and modifications to dozens of applications, scripts, and systems, which interface with and/or feed the official web.

The applications team cloned the entire web environment in the early fall in order to accomplish the mammoth task of changing over 5,000 link references from .umr to .mst. The applications team built a custom Java search & replace utility to provide an in-context interface so that marketing could selectively change over 20,000 textual references of UMR and its variants to Missouri S&T. The customized web application framework allowed the sites to be globally changed with a minimum of effort through consolidated xml, xsl and centralized global navigational files, while allowing the sites to maintain an individual look and feel through the use of localized style sheets.

The project was a categorical success, coming in on time, within budget projections, and meeting all the objectives set by the campus rebranding committee.

Manager of Applications Development & Web Technologies

In 2006, UMR implemented its first blog environment on Moveable Type, bringing additional Web 2.0 technology to the campus. Several blogs were initiated by Marketing included the Miner Sports Blog, which has been integrated into the Missouri S&T sports web presence in Documentum through RSS feeds. Missouri S&T upgraded to the Enterprise level for Moveable Type, and migrated the News system into the new environment for increased functionality.

Manager of Applications Development & Web Technologies

In late 2006, UMR purchased and implemented the Google Mini Appliance for the campus. Previously, the open source search engine was ineffiecent and difficult to configure, which resulted in ineffective search returns prompting a look at a new solution. The Google appliance was purchased and configured first and foremost to improve web search results and web statistical results through WebTrends.

In addition, the programming staff extended the appliance by utilizing Google's Application Programming Interface to provide a custom search interface. Results of this effort can best be viewed by performing a search on Missouri S&T's Scholar's Mine Digital Research Repository. The search returns a custom integrated interface, formatted specifically to the Scholar's Mine, while utilizing the Google search engine.

Technical Project Manager, Manager of Applications Development & Web Technologies

The Scholars' Mine Digital Research Repository was launched in the spring of 2007. This multi-year project included participation from leading campus research faculty, campus leadership, The Office of Sponsored Programs, the UMR Library, UMR Marketing and Communications, and the IT Applications Development team. The goals of the project included an official web presence which encompasses all research and scholarly activities by campus faculty, both current and historical. The site includes a java front end application to Documentum, which allows students to contribute theses and dissertations on-line.

Also incorporated is a custom built cataloging application internal to Documentum to allow the library staff to apply Dublin Core Qualified meta-data associated with each research document. The system includes a workflow for the library staff to convert content from MARC records to Dublin Core along with the ability to approve and publish the content to the Scholars' Mine web presence. The site search incorporates a customized interface integrated into the Google Mini campus appliance.

The project plan included the permanent staffing of a Digital Collections Librarian within the Missouri S&T Library who's role is the continual population of the repository.

2006 CIO 100 Award for “Innovative Use of Technology”, awarded to the University of Missouri, Rolla in 2006 for the Official Web Presence - Lorie McMillin, Principal Author

The CIO 100 award is presented annually by CIO magazine to recognize organizations that use innovative information technology management and practices. The 2006 award recipients were recognized for unique practices and innovative results in information technology.

The CIO 100 award is in recognition of UMR’s “web unification project,” a three-year effort to unify the campus web presence through a consistent visual identity, consistent branding and the use of RSS syndication to publish relevant news, feature stories and other information to various web sites within the UMR web.

Manager of Applications Development & Web Technologies

The Web Presence for the UMR Public Relations Office includes feature articles, research, people profiles and events with searchable archives and RSS feeds. The application allows the Public Relations staff to selectively publish out news content to other UMR web site locations. The News application is built on Documentum technology. The applications team integrated Blog technology into the Documentum environment, which enables a feed of blog content into the web sites.

Business Analyst, Technical Project Manager

Web Presence for the Distance & Continuing Education school includes nightly feeds from Oracle Peoplesoft for the Distance course listings. The site is built on Documentum technology.

Lead System Architect & Developer

2004 ushered in a complete redesign of the Monsanto corporate intranet. The site was completely re-architected on the .NET Framework and hosted with Microsoft's Digital Dashboard. New features included a globalized news system, improved search technologies, new navigation features, a "quick links" application for personalized and corporate group links, new Global People Data, and access to Team Collaboration Tools, all within a personalized dashboard framework. In addition, the site offered several optional web parts, such as weather, traffic cams, Outlook mail box, stock news & stock quotes.

In addition to the Corporate Portal, user groups or world areas could have their own portal, personalized for their region. Customizations included personalized quick links specific to their site, and profile options, which allowed their chosen site to come up first, rather than the corporate portal.

My role in the project was multi-faceted, including business analysis, technical system designs and specifications utilizing RUP for the applications that were sent off-shore to India, day to day coordination with the off-shore team on questions and clarifications, daily code reviews, code integration and unit testing, and development of an extensive formalized test plan for system verification and acceptance of the off-shore code.

Additional responsibilities included development of additional in-house components of the system, integration of the .NET applications into the Digital Dashboard portal, “web part” development for integrating the portal with existing systems at Monsanto, and customization of the system for user self service. Following the initial corporate portal launch, we expanded the system to accommodate customized versions of the portal for various Monsanto entities.

Lead Developer

Site to launch the 2003 Imagine Campaign for Monsanto's new corporate branded identity. System featured presentations, biographies, Question & Answer Section, and the Imagine Campaign digital asset portfolio.

Project Manager, Lead Developer

TEAMmap is a team organization tool to assist users in undertanding the hierarchical team structure for Monsanto as defined by both functional and virtual teams. Users can see the team structure within the corporate hierarchy on the left, and selectively navigate through the various teams to display the team description and charter, and team members. The information is stored in Oracle, and utilizes ASP, SQL, data access components, and dhtml. A secured authenticated user interface allows for creation and modification of virtual team information within the structure.

Lead System Architect, Lead Developer

Monsanto launched a SharePoint Portal to service the entire Manufacturing organziation. Features of SharePoint included digital content management and the Digital Dashboard portal interface. Utilizing CDO, ASP, DDSC, and SharePoint's own special brand of SQL, we were able to sucessfully interface with the exchange storage sytem, which housed SharePoint data, to deliver a hierachical portal framework including dashboards for separate vertical manufacturing areas such as corn and soybeans. Each portal featured a manufacturing location picker which generated information relevant to that location within that dashboard. Items included site photo, location information, a hierarchy of documents, calendar and announcements. The launch proved successful for the Manufacturing group, utilizing SharePoint for ISO compliance.

Lead Developer

Following the spin-off of the Monsanto agricultural company from the Pharmacia merger, the emergence of a new Monsanto with new direction and new initiatives was formed. Monsanto launched the M2 site which is focused on the new Monsanto for the new millenium. This site served as a virtual attendence venue for all employees to accompany global and regional meetings on new company direction. Featured are presentations, news desk, conversations, Q&A, polling and featured articles.

Project Manager, Lead Developer

In May of 2000, we launched our new corporate human resources web site, named "PeopleExpress". We designed a complete new interface for people services encompassing on-line transactions such as updating personal profiles in Peoplesoft. Additional services includes Employee Tools, Manager Tools, Benefits, Policies & Guidelines and global sources of information. We also included portals for HR department managers to present focused stories or information on a regular basis.

Technical Project Manager, Lead System Architect, Lead Developer

As a follow-on to the launch of the Peoplesoft Personal Profile site, we launched a site for Monsanto Managers, which gave them full access to their departmental information, including employee personal profiles, employee personal and professional details, cost center details and open position details. A manager also had the ability to drill down to all department levels in their management heirarchy to review reporting structures, and staff details.

Technical Project Manager, Lead System Architect, Lead Developer

With the merger of Monsanto with Pharmacia&Upjohn, a mission critical application was undertaken and completed in just a little over a month to bring PeopleSoft Personal Profile updating on-line in time for the close of the merger. To facilitate the process of employee selection into the newly formed company, it was important to gather the latest information about all employees in a timely fashion. Utilizing PeopleSoft's "HTMLAccess" tools, our team brought on-line a secured, NTLM authenticated site featuring several PeopleSoft panels, including education, work history, languages, licenses & certifications, memberships and key accomplishments. The site also includes a profile overview page, which provides the employee and the managers with a printed, resume style, formatted report. My responsibilites encompassed Technical and overall Project Management as well as lead developer on the sytem.

Lead System Architect, Lead Developer, Technical Project Manager

TeamSpace was designed to provide a collaborative “space” where teams could easily and securely share news, issues, and project documents. The site was designed to provide common tools that have been found to be key for most teams. Functionality unique to some teams may be “linked” to accommodate differences while still allowing all teams to benefit from enhancements added to the common tools. Each team is assigned their own TeamSpace and then becomes responsible for managing its own content and membership.

A "TeamSpace" Registry displays a list of all TeamSpaces created within the company. This list provides a convenient way for the “public” aspect of the team’s work to be shared across the enterprise. For those TeamSpaces created for “open” access, any user may follow a link to the team’s shared content. If the TeamSpace is “private” (accessable only by team membership), this public information allows interested employees with team contacts to pursue sharing or membership.

The main menu displayed a summary page that provided a listing of all TeamSpaces for which a user is a member along with “notifications” of recent additions/activity for each TeamSpace. A quick review of this summary page will let an individual determine if they need to visit a specific TeamSpace for more detailed information. An abstract of these notifications is also distributed to all team members via email, thus providing a team maintained “distribution list”.

Monsanto's in-house developed TeamSpace system was utilized from 1998 through 2009, only being retired in 2009 as the company migrated the TeamSpaces into SharePoint. Well over 500 teams utilized the system through the 11 years of its existence.

Lead Developer, Technical Project Manager, Webmaster

Monsanto revised the Corporate Intranet in January of 1998, coinciding with the launch of our new corporate brand of "Food, Health & Hope". Efforts began in early June of 1997 with a meeting of 30 of the top Information Technology professionals, gathering to formulate a plan for the new site. Intense efforts resulted in an intuitive, efficient and informative site, with major focus features including corporate news content published on a daily basis, up to the minute stock feeds, people & location directories, team collaboration tools, library services, business services, human resources and corporate learning. On-going efforts to improve the site included the introduction of individual authentication and personalization.